• Thank you for your letter. I am afraid that we have a problem with your order.
  Unfortunately, the manufacturers of the part you wish to order have advised
  us that they cannot supply it until November. Would you prefer us to supply a
  substitute, or would you rather wait until the original parts are again
  available?
• I look forward to hearing from you.
  Yours sincerely,
  Simon Tramp
  Sales Manager
• 6 Pine Estate, Bedford Road, Bristol, UB28 12BP
  Telephone 9036 174369  Fax 9036 36924
  6 August 2005
• James Sawyer, Sales Manager, Electro Ltd, Perry Road Estate,
  Oxbridge UN54 42KF.
• Dear Mr Sawyer,

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